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< | {| border="0" cellspacing="0" cellpadding="5" align="right" | ||
|[[Tags & Formatting Guide ]] | |||
|- | |||
|[[GH Wiki Standards Guide ]] | |||
|- | |||
|[[More Wiki Info]] | |||
|} | |||
__NOTOC__ | |||
<p> </p> | |||
<!-- | |||
<font size="6">GivenHansco Intranet</font><br><br> | |||
--> | |||
<font size="4" color="#000080">Online Support & Documentation System</font><BR> | |||
{| {{table}} | |||
| align="center" style="background:#f0f0f0;"|'''Announcements''' | |||
| align="center" style="background:#f0f0f0;"|'''What's New''' | |||
|- | |||
| | |||
:[[New Keystone Releases]] 4.7.16 - 2/12/2025 | |||
:[[Support Alerts]] | |||
:[https://givenhansco.sharepoint.com/:x:/s/supportteam/EVr7IrPNSghNruEGW9odUvcB-MeaRucs3z9tJBJH1RIKJw?e=PE3iQR Keystone 5.x Internal Build Testing Spreadsheet] | |||
:[https://givenhansco.sharepoint.com/:x:/s/supportteam/ET5kQCpCQuBCu46qHGtYwgABmovrGxOC8jOlUtpVITGmng?e=VMY2iN Keystone 4.x Internal Build Testing Spreadsheet] | |||
:[https://onedrive.live.com/redir.aspx?cid=c163067a39df96c2&resid=C163067A39DF96C2!4481&parId=C163067A39DF96C2!4480&authkey=!AqcheqeKn8ris7g&Bpub=SDX.SkyDrive&Bsrc=Share&ref=button Keystone 3.x Internal Build Testing Spreadsheet] | |||
:[https://1drv.ms/x/s!AklOmdIh80nxrCJJA_D6IVxpE4RL Development Tasks Spreadsheet] | |||
:[https://ghwebdev.azurewebsites.net Keystone Online Dev Site] | |||
:[https://givenhansco.sharepoint.com/Lists/Share%20Calendars/Color%20Calendar.aspx Company SharePoint Calendar] | |||
| | |||
:[[iSolved Keystone Integration]] Jan. 2025 | |||
:[[Support_Alerts#Dispatch_Schedule_order_shows_the_wrong_Qty_Delivered_-_12/5/2024 |Dispatch Schedule order shows the wrong Qty Delivered]] 12/5/24 | |||
:[[Support_Alerts#Tickets_may_be_associated_with_the_wrong_invoice_using_Print_Invoices_in_Keystone_4.7_and_4.7.1_-_10/10/2024 |Tickets associated with wrong invoice in Keystone 4.7/4.7.1]] 10/10/24 | |||
:[[Do This after updating number of licensed InterBase users]] 2/29/24 | |||
:[[Backup/Restore Issues#Before_Restoring_a_company_database,_check_this!_(version_4.0.1+) |Before Restoring a company backup, check this!]] 1/11/22 | |||
:[[Install/Update Issues#Keystone_database_upgrade_fails_.28version_4.0.1.2B.29 |Improved handling for database upgrade failures in Keystone 4.0.1+]] 10/27/21 | |||
:[[Microsoft Edge Chromium required for Keystone 4]] 08/22/21 | |||
:[[Configure InterBase ODBC Access]] 03/05/21 | |||
:[[AR: Fix Leading/Trailing Spaces in Jobs|Fix Leading/Trailing Spaces in Jobs]] (09/23/20) | |||
:[[AR: Update Sales Costs from Product Standard Cost|Update Sales Costs from Product Standard Cost]] 11/4/19 | |||
:[[Configuring Keystone for E-Ticketing]] 10/04/18 | |||
:[[Fixing a Double AR void Invoice]] 10/03/18 | |||
|} | |||
== | = Keystone = | ||
{|border="0" cellspacing="5" cellpadding="5" align="center" | |||
|[[Accounts Receivable And Billing Info |AR]] | |||
|[[Inventory Module|Inv]] | |||
|[[Accounts Payable System|A/P]] | |||
|[[General Ledger System|G/L]] | |||
|[[Payroll System|PR]] | |||
|[[Cash Management System|Cash]] | |||
|[[Job Cost System|JC]] | |||
|[[Keystone Ticket Printing System|Ticketing]] | |||
|[[Keystone Dispatch System |Dispatch]] | |||
|[[Keystone Document Imaging |Doc Img]] | |||
|[[Keystone On Demand | On Demand (mobile)]] | |||
|} | |||
== Keystone Quick Links == | |||
===Common System Topics=== | |||
:[[Keystone REST Server (KServer)]] | |||
:[[Keystone Company Database Backup Utility]] | |||
:[[QueryGen]] | |||
:[[Keystone Security]] | |||
:[[Keystone Constants]] Decodes tables lookup values e.g. payroll run types, cash man. trans types. (Updated 01/06/23) | |||
:[[Keystone Installation and Configuration]] | |||
:[[Command Import]] | |||
===Common Software Topics=== | |||
:[[Export Tickets to Accounting]] (Including EXF) | |||
:[http://keystonehelp.compucrete.com Customer Help Website] | |||
:[[A/R and Billing: Training Outline]] | |||
:[[DeReconcile Inventory]] Undo 1 or more Inv. Recon sessions. (7/24/13) | |||
:[[Payroll: Federal & State Electronic Filing Guides]] | |||
===External/Third Party Devices=== | |||
:[[Device Server and Device Aggregator]] | |||
:[[Device Aggregator/Device Server Issues]] | |||
:[[Batch Control Devices]] | |||
:[[GPS/Status Devices]] | |||
:[[Notification Devices]] | |||
:[[HaulHub (Tickets to State DOT)]] | |||
===Interbase Database=== | |||
:[[InterBase]] | |||
:[[Interbase System Table Queries ( RDB$ )]] | |||
:[[Database Tips]] (Restore Empty DB) | |||
:[[InterBase Issues]]<BR> | |||
:[[InterBase#Installation_on_64-bit_Windows_10_Creators_Update_.28Build_1703.29_and_higher | Interbase Install Fix for Windows 10 Creators]] (07/17/17) | |||
:[[Database Corruption]] Using '''GHIBDataPump''' | |||
:[[Configure InterBase ODBC Access]] | |||
:[[Do This after updating number of licensed InterBase users]] | |||
===Windows=== | |||
:[[Windows 7 and Keystone]] | |||
:[[Keystone 2.5 Changes]] '''with new directory chart''' | |||
===Keystone Software Info=== | |||
====Accounting==== | |||
:[[General Ledger: Financial Statements with Bigger Print]] | |||
:[[DeReconcile Inventory]] Undo 1 or more Inv. Recon sessions. (7/24/13) | |||
:[[Sales Tax Handling in Keystone 2.3]] (Includes Sales Tax Collection) 10/15/09 10/13/17 | |||
:[[Updating the Base Product Code for 1.8 System]] - Methods for setting up Base Product Codes | |||
:[[Time Calculation Queries]] - Demonstration query for time calculation 5/19/08 | |||
:[[Zone History Analysis]] - Analyze Zone Times for Dispatch - 5/15/08 | |||
====Forms==== | |||
:[[Keystone Forms]] | |||
:[[Sample Forms]] | |||
:[[Keystone Form Colors]] The Color De-Coder Ring. (Yes we support the colors blanched almond and lemon chiffon!) | |||
:[[Payroll: Form Versions]] Now supports '''*SUM''' to total all defs in a check group. (07/07/17) | |||
:[[Invoice Form Fields]] (also includes sample adding ticket image to form) | |||
:[[Ticket Form Fields]] | |||
:[[Quote Form Fields]] 10/10/19 | |||
:[[Plant Cash Receipt Form Fields]] 03/07/18 | |||
:[[PO Form Fields]] 03/07/2018 | |||
:[[AP Check Form Fields]] 12/14/2022 | |||
====Config==== | |||
:[[Company Database Connection Pooling]] | |||
:[[iSolved Keystone Integration]] | |||
:[[Keystone Constants]] Decodes tables lookup values e.g. payroll run types, cash man. trans types. | |||
:[[Keystone Experimental Features]] | |||
:[[Keystone Security]] (Wiki Page) | |||
:[[Keystone Telemetry]] | |||
===Documents=== | |||
:[[Media:Web Update.pdf]] | |||
:[[Keystone Accounting Installer Guidelines]] | |||
===Development Etc=== | |||
:[[Online Users Conference 2011]] - 3/2/2011 | |||
:[[Keystone 3.x Development]] | |||
:[[Development Topics]] | |||
:[[Development How To]] | |||
==Batch Controls Importing== | |||
:[[Batch Control Ticket Interfaces]] | |||
:[[Batch Ticket Import]] | |||
==GPS== | |||
*[[GPS System Setup]] Modern GPS System Notes | |||
*[[GPS System Diagnostics]] Diagnostic information for GPS systems | |||
== Keystone Tools == | |||
:[[Query Export]] | |||
::[[Most Excellent Queries]] | |||
:[[Keystone Email Setup]] | |||
:[[Datascope System | DataScope]] | |||
::[[DataScope Examples]] * [[DataScope G/L Finanacial Statements]] | |||
== Tools for Supporting Keystone == | |||
:[[QueryGen]] | |||
:[[Importing Accounting Data]] | |||
:[[Communications Tools]] | |||
:[[Keystone Support Backup]] Company Database Backup utility for support | |||
== Troubleshooting == | |||
:[[Application Server Diagnostics]] | |||
:[[Install/Update Issues]]<BR> | |||
:[[Backup/Restore Issues]]<BR> | |||
:[[Keystone System Cache]]<BR> | |||
:[[Error Messages and Meanings]]<BR> | |||
:[[Restoring the Empty Database Template]]<BR> | |||
:[[Disk Space Issues]]<BR> | |||
:[[PC/Network Support]]<br> | |||
:[[Remote Desktop Tips]] | |||
:[[Performance Issues]] | |||
= General Info = | |||
:[[Windows Utilities]] | |||
:[http://technet.microsoft.com/en-us/windows/jj728757 Windows Shortcut Keys (TechNet)] |
Latest revision as of 21:27, 12 February 2025
Tags & Formatting Guide |
GH Wiki Standards Guide |
More Wiki Info |
Online Support & Documentation System
Announcements | What's New |
|
Keystone
AR | Inv | A/P | G/L | PR | Cash | JC | Ticketing | Dispatch | Doc Img | On Demand (mobile) |
Keystone Quick Links
Common System Topics
- Keystone REST Server (KServer)
- Keystone Company Database Backup Utility
- QueryGen
- Keystone Security
- Keystone Constants Decodes tables lookup values e.g. payroll run types, cash man. trans types. (Updated 01/06/23)
- Keystone Installation and Configuration
- Command Import
Common Software Topics
- Export Tickets to Accounting (Including EXF)
- Customer Help Website
- A/R and Billing: Training Outline
- DeReconcile Inventory Undo 1 or more Inv. Recon sessions. (7/24/13)
- Payroll: Federal & State Electronic Filing Guides
External/Third Party Devices
- Device Server and Device Aggregator
- Device Aggregator/Device Server Issues
- Batch Control Devices
- GPS/Status Devices
- Notification Devices
- HaulHub (Tickets to State DOT)
Interbase Database
- InterBase
- Interbase System Table Queries ( RDB$ )
- Database Tips (Restore Empty DB)
- InterBase Issues
- Interbase Install Fix for Windows 10 Creators (07/17/17)
- Database Corruption Using GHIBDataPump
- Configure InterBase ODBC Access
- Do This after updating number of licensed InterBase users
Windows
- Windows 7 and Keystone
- Keystone 2.5 Changes with new directory chart
Keystone Software Info
Accounting
- General Ledger: Financial Statements with Bigger Print
- DeReconcile Inventory Undo 1 or more Inv. Recon sessions. (7/24/13)
- Sales Tax Handling in Keystone 2.3 (Includes Sales Tax Collection) 10/15/09 10/13/17
- Updating the Base Product Code for 1.8 System - Methods for setting up Base Product Codes
- Time Calculation Queries - Demonstration query for time calculation 5/19/08
- Zone History Analysis - Analyze Zone Times for Dispatch - 5/15/08
Forms
- Keystone Forms
- Sample Forms
- Keystone Form Colors The Color De-Coder Ring. (Yes we support the colors blanched almond and lemon chiffon!)
- Payroll: Form Versions Now supports *SUM to total all defs in a check group. (07/07/17)
- Invoice Form Fields (also includes sample adding ticket image to form)
- Ticket Form Fields
- Quote Form Fields 10/10/19
- Plant Cash Receipt Form Fields 03/07/18
- PO Form Fields 03/07/2018
- AP Check Form Fields 12/14/2022
Config
- Company Database Connection Pooling
- iSolved Keystone Integration
- Keystone Constants Decodes tables lookup values e.g. payroll run types, cash man. trans types.
- Keystone Experimental Features
- Keystone Security (Wiki Page)
- Keystone Telemetry
Documents
Development Etc
- Online Users Conference 2011 - 3/2/2011
- Keystone 3.x Development
- Development Topics
- Development How To
Batch Controls Importing
GPS
- GPS System Setup Modern GPS System Notes
- GPS System Diagnostics Diagnostic information for GPS systems
Keystone Tools
Tools for Supporting Keystone
- QueryGen
- Importing Accounting Data
- Communications Tools
- Keystone Support Backup Company Database Backup utility for support
Troubleshooting
- Application Server Diagnostics
- Install/Update Issues
- Backup/Restore Issues
- Keystone System Cache
- Error Messages and Meanings
- Restoring the Empty Database Template
- Disk Space Issues
- PC/Network Support
- Remote Desktop Tips
- Performance Issues