Remote Plant Ticketing Setup

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Setting up remote ticketing systems can be a complex process. Here are some guidelines to simpify the process.

Initial Keystone Setup

When you first install Keystone on the remote system, you will need to enter information on the Keystone Activation form.

  • Use the same Serial No. as the office system.
  • Use a unique System Location for each remote system (never zero!)

Configuring the Location

Using Location Maintenance add a new location for the remote system.

  • Use the Location Id that was entered in the Keystone Activation form.
  • Select Remote Ticketing for the Type.
  • Select File for both Transfer In Via and Transfer Out Via.
  • You should rarely have to setup LOCALTABLES in the Xfr In parameters on the remote system (see Default Tables for the list of tables that are copied from the office and preserved at the remote.)

Default Tables

Keytone Table Description Copied from Office? Preserved at Remote?
ARTCTCLS A/R Credit Terms Classes Yes
ARTCUCLS A/R Customer Classes Yes
ARTCUST A/R Customers Yes
ARTDIV A/R Divisions Yes
ARTDRIV A/R Drivers Yes
ARTEXCLS A/R Tax Exempt Classes Yes
ARTJOBCL A/R Job Classes Yes
ARTJOBDT A/R Job Prices (Detail) Yes
ARTJOBHD A/R Job Prices (Header) Yes
ARTLOC System Locations Yes
ARTORDDT A/R Remote Orders (Detail) Yes
ARTORDHD A/R Remote Orders (Header) Yes
ARTOWNER A/R Owners Yes
ARTPLANT A/R Plants Yes
ARTPLTCK A/R Plants Last Used Ticket Numbers Yes
ARTPRAUT A/R Automatic Products Yes
ARTPRCLS A/R Product Classes Yes
ARTPRGRP A/R Price Groups Yes
ARTPRICE A/R Special Prices Yes
ARTPROD A/R Products Yes
ARTPRSTR A/R Product Structure Yes
ARTPTKCK A/R Remote Tickets Processed by Office Yes
ARTPTKDT A/R Remote Plant Tickets (Detail) Yes
ARTPTKHD A/R Remote Plant Tickets (Header) Yes
ARTSLSPN A/R Salespeople Yes
ARTTRAIL A/R Trailers Yes
ARTTRCLS A/R Truck Classes Yes
ARTTRUCK A/R Trucks Yes
ARTTXAUT A/R Tax Authorities Yes
ARTTXLOC A/R Tax Localities Yes
ARTTXSTR A/R Tax Structure Yes
ARTUMS A/R Units of Measure Yes
ARTZONE A/R Zones Yes
CCTDEVICE System Devices Yes
CCTFORM System Forms Yes (a/o Keystone 3.1.2)
CCTOPTN System Options Yes
CCTSECTL System Security Control Yes
CCTSESSN System Sessions Yes
DITPRJLD Dispatch Projected Loads Yes
DITUSECL Dispatch Usage Classes Yes
GLTACCT G/L Accounts Yes
GLTACGRP G/L Account Groups Yes
Z$ARTPRTRX A/R Product Transactions (Summarized) Yes

Configuring the Plant

Using Plant Maintenance add a new plant for the remote system. You will need to use SuperUser mode to access Plant Maintenance.

  • Set the Location Id to the same value entered in Location Maintenance.

Transferring Data

  • Never use Backup/Restore to bring data to a remote system! This has negative security and performance implications.
  • Never edit a ticket form on a remote system! Ticket forms should always be setup on the office system. They will then transfer to the plant as part of Beginning of Day (a/o Keystone 3.1.2.)